Welcome to Fevoff! By using our app, you agree to the following terms and conditions:
Service Availability: Delivery is subject to store availability and location coverage. Fevoff strives to ensure deliveries within a few minutes or less than 30 minutes but does not guarantee exact delivery times due to unforeseen circumstances.
User Responsibility: Users must provide accurate delivery details and ensure availability at the delivery location. Fevoff is not responsible for failed deliveries due to incorrect information or absence.
Order Cancellation: Orders can only be canceled before they are processed. Once dispatched, cancellation requests may not be accommodated.
Payment: Fevoff supports multiple payment options. Payments must be completed before delivery. Refunds, if applicable, will be processed per our refund policy.
Product Availability: Fevoff connects users to local stores. Product availability and pricing are determined by the partner stores and may vary.
Quality Assurance: Fevoff ensures delivery of items in good condition as provided by partner stores. Any issues with product quality should be reported immediately via the app.
Prohibited Items: Fevoff does not support the delivery of illegal, restricted, or hazardous items. Orders violating this policy will be canceled.
Liability: Fevoff is a delivery facilitator and is not liable for product defects, incorrect items, or damages caused by partner stores.
Privacy: Fevoff collects and uses personal information in accordance with our Privacy Policy to enhance user experience and facilitate service.
Modifications: Fevoff reserves the right to modify or discontinue services or terms without prior notice.
For support, please contact us at support@fevoff.com. For more information, visit our website at fevoff.com
Last updated: 18 Jan 2025